Return Merchandise Authorization

Please Read Our Return Policies

Clarkson Jewelers exists to satisfy our customers. Unless otherwise specified, all purchases through our website may be exchanged or refunded within twenty (20) days from the original purchase date when accompanied by a Clarkson Jewelers Return Merchandise Authorization (RMA) notice. To begin the process of a return or exchange for online merchandise, please complete the form on this page, and we will contact you with instructions for your return as well an authorized RMA number to include with your return shipment.

Exchanges are permitted within thirty (30) days of purchase. Any item returned for a refund or exchange must be unworn, unaltered in its original condition, and in the original packaging with all warranty cards, booklets, and/or tags intact.

Special orders of any kind, completed layaways, and/or custom pieces are not eligible for returns or exchanges.